Who we are

Mimoda.ch (hereafter: “Our website”) is a Swiss online store selling top-brand fashion items. Our website’s address is: https://www.mimoda.ch.

What personal data we collect and why we collect it

If you leave a message using our Contact Form you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Our website uses cookies to identify the visitor’s current language, the last visited language and the language of users who have logged in.

While you visit Our website, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
  • Products you’ve added to the wishlist: we’ll use this to show you and other users your favourite products, and to create targeted email campaigns.
  • Wishlists you’ve created: we’ll keep track of the wishlists you create, and make them visible to the store staff

We’ll also use cookies to keep track of wishlist contents while you’re browsing Our website.

We’ll also use cookies to keep track of cart contents while you’re browsing Our website.

When you purchase from Our website, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, Our website will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

On Our website, we generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Our Social Login plugin collects data when a visitor registers, logs in or links the account with any of the enabled social providers. It collects the following data: email address, name, social provider (e.g. Google or Facebook) identifier and access token.

Who we share your data with

We share information with third parties who help us provide our orders and store services to you;

Our Social Login plugin stores the personal data on your site and does not share it with anyone except the access token which used for the authenticated communication with the social providers (e.g. Google or Facebook).

We accept payments through Stripe and PayPal. When processing payments, some of your data will be passed to Stripe or PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Stripe Privacy Policy and the PayPal Privacy Policy for more details.

Our website uses Google Services such as Analytics, ReCaptcha and Fonts. Your use of these services is subject to the Google Privacy Policy and Terms of Use.

ReCaptcha is only used to fight spam and abuse. Analytics is used to gather anonymous statistics about the traffic on our website. Fonts is used to provide custom typefaces as part of our design.

Where we store your data

Our website is operated on an Amazon Web Services datacenter located in Germany. This doesn’t imply any data sharing between our website and German authorities.

How long we retain your data

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.